Shipping Policy
Domestic Shipping
- We offer shipping services to all destinations within India, subject to the serviceability of our courier partners. The delivery time may vary depending on the location, but most orders are delivered within 5-10 business days from the date of order confirmation.
Unable to Deliver
- In the event that you are unavailable to receive or accept the delivery when our courier partner attempts to deliver your order, they will notify you accordingly. Following this, they will make an additional attempt to deliver your order. If, after the second attempt, delivery is still unsuccessful, your package will be returned to our fulfilment center.
- For prepaid orders, a refund will be issued to the original payment method used during the purchase process.
If you have any further questions or concerns regarding our shipping policy or any specific delivery issues, please do not hesitate to contact our customer service team at support@redrootsindia.com. We are here to assist you and provide any necessary support.
Thank you for choosing us as your preferred shopping destination.